Built by customers, for customers.

About TSS Plan

At Total Secure Services (TSS) we are committed to getting your Digital equipment back up and running should anything happen to it.  We recognise that repairing or replacing these items can be costly and inconvenient, which is why we introduced TSS to our customers back in 2006.

Satellite services is unique in the fact that we only intall and maintain Digital equipment viewers in the local area, which enables us to give customers a personal, fast and effect service that you can rely on.

Why would I need TSS Plan?

The one year guarantee that comes with your TV package does not cover you for accidental damage on your box, mini dish or remote or loss of viewing.

Once your one year guarantee expires, your Digital equipment then becomes your own, meaning you are responsible for your own repair costs should anything happen to it.  A typical engineer call out will cost in the region of £95, with a replacement box costing upto £250.

How does TSS Plan work?

    We fully install maintain and support all your Digital equipment, including your mini dish and remote control against accidental damage and faults

    Should you have any minor problems we offer technical phone support

    If the worst should happen, you can call our direct Satellite services phone line

    We will then arrange for one of our fully trained engineers to visit your home within 24 hours of your call

    Repair of your equipment or replacement if necessary will be completely free of charge

    We also offer loan set’s should we need to take yours away for repair.

    You can use Satellite services as many times as you like.

How much will TSS Plan cost me?

Complete cover will cost just £279 per 4 years, that's just 18p per day for complete peace of mind.

For a full rundown of what is included in your Satellite services packages please see our terms and conditions.

Find out more about Satellite services - we will repair your TV box and equipment and give you a temporary replacement if your Digital equipment viewing is disturbed!

- See more at: Terms & Conditions

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